Many solar problems begin with misleading sales presentations. Sales representatives may exaggerate energy production estimates, minimize costs, or fail to explain contract terms clearly. When actual performance falls short of projections, homeowners discover they were sold unrealistic expectations.
Poor installation quality can create immediate problems like roof leaks or long-term issues like system underperformance. When installers cut corners or lack proper training, homeowners pay the price through costly repairs, roof damage, or systems that never work as intended.
Solar panels should produce predictable amounts of energy based on your location, roof orientation, and system size. When systems consistently underperform, it often indicates design flaws, equipment problems, or installation errors that the solar company should address.
The solar industry has seen many financial failures, leaving homeowners with systems they can't get serviced and warranties they can't utilize. When companies disappear, homeowners often discover they have limited recourse for ongoing problems. While their homes are tagled up with UCC-1 filings.
Solar contracts often contain complex terms that favor the company over the homeowner. Financing arrangements, lease terms, and performance guarantees may not work as homeowners understood them when they signed. We can help you navigate these issues.
When you sign up for a Lease or PPA type solar agreement, the solar finance company typically attaches a "UCC-1" fixture filing on the system. These are legal documents filed with your Secretary of State office. They act like a lien and can become problematic when you want to sell your home or even just refinance. We can help you understand, prepare for, and help manage the system contract transfer.
The Industry Knowledge Advantage Our Solutions Specialists have the industry knowledge necessary to organize and present your issues in an unbiased format, allowing consumer agencies to act on your behalf with confidence.
Documentation, Documentation, Documentation: Effective solar complaints require specific documentation that most homeowners don't know to request. Without the right information, legitimate complaints may be dismissed or inadequately resolved.
Regulatory Complexity Solar installations involve multiple regulatory bodies at local, state, and federal levels. Knowing which agencies have authority over specific problems determines whether complaints reach decision-makers who can actually help.
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